| Manages and oversees neurodiagnostic operations including clinical and various support functions. Develops, maintains and implements policies and procedures, budget, and staffing for multidepartment neurodiagnostic locations. Ensures compliance with local, state, federal and regulatory body requirements, standards, and established policies and procedures. - Oversees and ensures efficient multidepartment/site neurodiagnostic operations, ensuring a high level of productivity, providing operational and technical direction, assigning and monitoring work and managing the schedules. Continually monitors the functioning of the department(s), resolves problems, and revises operations as needed.
- Oversees all functions of the sites and departments including but not limited to managing the inpatient, outpatient and surgical schedules, neurodiagnostic technician support for diagnostic studies, registration, health information, provider recruitment, and/or clinical services. Serves as a liaison to corporate departments that provide and/or support these services.
- Partners with other market departments and leaders to evaluate and assure the quality of patient care using the Standards of Practice, and patient outcomes using quality indicators to include peer review, incident reports, use of policy and procedures, evaluation of equipment, supplies and products. Ensures appropriate resources are available for performance improvement initiatives and resolves any patient concerns, complaints and/or problems.
- Participates in the development, implementation, and evaluation of business and market growth plans.
- Supports the organization's mission, vision, values and strategic initiatives. Develops, implements, and oversees processes to ensure that established policies, goals, and objectives are achieved.
- Establishes and maintains effective communication and working relationships with physicians and advanced practice professionals to include the Neuro Physiologist of the Operating Room. Responsible for provider relations to include call schedules, reading of tests, quality issues, follow up support, and problem resolution.
- Develops and administers policies and procedures to accomplish department-specific and organizational initiatives. Ensures compliance with all applicable local, state, and federal regulations and guidelines.
- Evaluates the quality of patient care provided by all personnel through direct observation, staff adherence to policies, procedures, standards of practice, and through peer input. Responsible for performance improvement initiatives.
- Ensures areas meet local, state and federal compliance standards, guidelines and practices, and meets accreditation standards of the Joint Commission.
Licenses & Certifications - Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.
Degrees - Associate’s Degree in Allied Health or related field.
Required Functional Experience - Typically requires 5 years of experience in neurodiagnostic testing/technology that includes EEG, Evoke Potential procedures, intraoperative monitoring (IOM) and transcranial Dopplers.
Required Management Experience - Includes 1 year of supervisory experience in managing staff and budgets
Knowledge, Skills & Abilities - Excellent interpersonal, communication, decision-making and problem solving skills. Must be able to communicate effectively with physicians, patients and other staff members.
- Basic skills in the use of Microsoft Office (Excel, PowerPoint and Word) or similar products.
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