Career Center

Pay Range

Company Overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. One of the world's most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U.S. News & World Report for more than 30 years.

In compliance with applicable State regulatory authorities, COVID-19 vaccination is mandatory for all MSK staff. Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i.e., one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 vaccine requirement are permitted for those who request and receive an approved medical or fully remote exemption. Requests for medical exemption can take up to two weeks to review. Vaccination or an approved medical exemption is required to start work.

Note: Individuals are eligible to receive a COVID-19 booster two months after completion of a primary vaccination series for COVID-19. Because vaccine-induced immunity can wane over time, MSK continues to strongly urge all staff to get a COVID-19 booster as soon as they become eligible to maintain their protective immunity for a longer period.

Job Description

We are:

We're taking ambitious steps to redefine what's possible in Pathology and Laboratory Medicine! Our innovative clinical laboratories provide sophisticated technology and automated equipment that allow our teams to get to answers faster and more efficiently, with a strong emphasis on applied and translational research. We are committed to the growth and advancement of the department and fully support the active collaboration of scientists, clinicians, and industry guides to develop next-generation laboratory methods. MSK is dedicated to providing diverse educational opportunities to develop further the skills and ambitions of our medical technologists, laboratory managers, and laboratory directors.

For further information, please visit: https://www.mskcc.org/departments/laboratory-medicine/expertise

Want to hear more?

The Department of Pathology and Laboratory Medicine is currently seeking an experienced QA Supervisor to primarily be responsible for the quality assurance activities of the Molecular Diagnostic Service.

You will:

Oversight of Quality Assurance Activities:

• Ensures the Molecular Diagnostic labs are compliant with the Quality Assurance Plans, SOPs, and all certification/regulatory requirements and communicates gaps in practice to managers.
• Coordinates and assists MSK Regulatory Affairs with annual internal audits and assessments of laboratory methods and processes.
• Responsible for adequate follow-up and/or corrective action implementation on any nonconformances and identified audit deficiencies.
• Gathers laboratory data (either subjective or objective) to determine that the QMS principals are being met.
• Monitor, investigate, and implement corrective actions for quality assurance metrics, including specimen submission deficiencies, test specific turnaround time, training and competency assessment, corrected reports, nonconformances, and complaints.

Proficiency Testing Program

• Supervises laboratories' enrollment and participation in CMS-approved proficiency testing (PT) programs (or alternative performance assessment method) for laboratory tests performed.
• Ensures that all regulated analytes are covered by an acceptable proficiency testing program.
• Ensures alternative assessment methods for performance assessment (ex. internal assessment, CAP survey assessment program) for non-regulated analytes.
• Coordinates PT orders and distributes surveys/PT specimens or alternative performance assessments in a timely manner.
• Ensure that testing timetables are met.
• Reviews test results with manager and lab director; ensures thorough investigation and action plans for unsuccessful PT events; ensures PT investigations and action plans are adequately documented.
• Maintains all surveys in the appropriate format for regulatory inspection, including on SharePoint; ensures PT records are retained and accessible.

Performance Improvement

• Evaluates situations/issues and advises supervisors, technical managers, and employees on how best to apply and enforce regulatory and laboratory/departmental quality standards.
• Generates QA reports of the findings from quality assurance metrics and audits.
• Reviews QA metrics, nonconformances, complaints, and RISQ reports to determine necessity for Performance Improvement (PI)projects.
• In collaboration with lab managers, performs investigations of events/RISQ reports/non-conformances including root cause analyses, review of LIS and other medical records, writing event synopses, interviewing involved staff, determining appropriate corrective actions and periodic monitoring of corrective actions implemented.

Regulatory & Accreditation

• Maintains current knowledge of NYS DOH and TJC clinical lab standards that apply to the Pathology laboratories and assists in completing action plans related to new or revised standards/regulations.
• Assists in regulatory survey readiness strategies and trains managers/supervisors and front-linestaff as necessary.

Professional/Staff Development

• Orients and trains pathology staff on principles of quality management and patient safety, including performance improvement methodologies and regulatory and accreditation compliance related topics.
• Maintains and enhances professional growth and development through participation/attendance in seminars, workshops, and professional organization meetings to keep abreast of trends in health care regulations and compliance.

You need:

• Bachelor's degree in clinical laboratory technology or natural sciences (e.g., biology, chemistry, physics) required
• Master's degree in clinical laboratory technology or natural sciences (e.g., biology, chemistry, physics) preferred.
• 5+ years of clinical laboratory experience required
• NYSED-issued clinical laboratory license required(Clinical Laboratory Technologist, Certified Clinical Laboratory Technician, Certified Histologic Technician/Histotechnician, Histotechnologist)
• ASCP preferred

Hours:

• Monday - Friday 8AM-4PM
• DPLM Supervisory Weekend Coverage Twice a Year

Learn more about our Benefits!

Pay Range $106,500.00-$170,400.00

Please click to learn more about MSK's compensation philosophy.

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.